Return and Exchange Instructions

  1. All orders for products on the site (including current books, pre-orders and subscription products) are officially established after checkout and no modifications or cancellations are accepted. If you need to make changes, please go through the return process after receiving the product.

  2. No exchanges are available for any product on this site. Please confirm your purchase before placing an order.

  3. If the book is obviously damaged during the shipment, we provide free returns. If you return it for other reasons, you will need to bear the return shipping costs yourself. Please contact us within 7 days of receipt to complete the return process. We will immediately refund you based on the account information provided after receiving the book.

  4. If the book is sealed, it cannot be returned after it is opened. Please try to keep the product in its original appearance (including the product itself, instructions, inner and outer packaging, promotional gifts, etc.) when returning the product.

  5. The refund for the product sales amount will be excluding the original order shipping fee.